ARKANSAS DEPARTMENT OF PARKS, HERITAGE AND TOURISM

PUBLIC NOTIFICATION OF TITLE VI/ADA PROGRAM RIGHTS

The Arkansas Department of Parks, Heritage and Tourism (ADPHT) gives public notice of its policy to uphold and assure full compliance with the non-discrimination requirements of Title VI of the Civil Rights Act of 1964 and related non-discrimination authorities, including the Americans with Disabilities Act (ADA). Title VI and related non-discrimination authorities provide that no person in the United States of America shall on the grounds of race, color, national origin, sex, age, or disability be excluded from the participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity receiving Federal financial assistance.

Any person who desires more information regarding ADPHT’s Title VI Program can contact its Title VI Program Coordinator, Melissa Riffle, at the address noted below.

Any person who believes they have, individually or as a member of any specific class of persons, been subjected to discrimination on the basis of race, color, national origin, sex, age, or disability has the right to file a formal complaint. Any such complaint must be in writing and submitted within 180 days following the date of the alleged occurrence to:

Arkansas Department of Parks, Heritage and Tourism
Melissa Riffle / Title VI/ADA Program Coordinator
1100 North Street
Little Rock, AR 72201
501-682-6885

Free language assistance may be available upon request.

This notice is available from the ADA/504/Title VI Coordinator in large print, on audiotape, and in Braille.

Title VI Complaint Procedure

The following procedures cover complaints filed under Title VI of the Civil Rights Act of 1964 and the Civil Rights Restoration Act of 1987.

“Any person who believes they, or any specific class of persons, were subjected to discrimination on the basis of race, color or national origin in programs or activities of a Federal-aid Recipient may file a complaint. According to the U.S. DOT regulations, 49 CFR § 21.11(b), a complaint must be filed not later than 180 days after the date of the alleged discrimination, unless the time for filing is extended by the investigating agency.”

The Title VI/ADA Cordinator will keep a log of all the Title VI complaints received. The log shall include the date the complaint was filed, a summary of the allegations, the status of the complaint, and actions taken in response to the complaint.

Title VI Complaint Process

1. When the Arkansas Department of Parks, Heritage and Tourism receives a complaint, it will forward the complaint to the Arkansas Department Transportation (ARDOT), who will then forward the complaint to the Federal Highway Administration, Arkansas Division Office (Division).
2. All Title VI complaints received by the Division will be forwarded to the Federal Highway Office of Civil Rights (HCR) for processing and potential investigation.
3. If HCR determines a Title VI complaint against ADPHT can be investigated by ARDOT, HCR may delegate the task of investigation the complaint to ARDOT. ARDOT will conduct the investigation and forward the Report of Investigation to HCR for review and final disposition.
4. The disposition of all Title VI complaints will be undertaken by HCR, through either (1) informal resolution or (2) issuance of a Letter of Finding of compliance or noncompliance with Title VI. A copy of the Letter of Finding will be sent to the Division.

Title VI Complaint Form

The Arkansas Department of Parks, Heritage and Tourism’s policy ensures nondiscrimination compliance, on the grounds of race, color, national origin, age, sex, or disability, as provided by Title VI of the Civil Rights act of 1964 and related non-discrimination authorities.

Download and Complete the Title VI Complaint Form

Return the completed form to the following address:

Arkansas Department of Parks, Heritage, and Tourism
Attn: Melissa Riffle (Title VI/ADA Coordinator)
1100 North Street
Little Rock, AR 72201